Your terms and conditions


Control products in the catalog electronic exclusive property of HAIR BEAUTY is subject to customer acceptance of the full Terms and Conditions set out below.

These Terms and Conditions required the customer to the exclusion of all other conditions, including those applicable to sales in stores, and without regard to the specific clauses added by him - without the express agreement of the seller - or for documents advertising issued by BEAUTY HAIR or any other document.


1. Acceptance

The customer acceptance of these terms is indicated by its signature reality by the click of validation, as well as access to their bank details for payment of the order.

This electronic signature signature value between the parties. This dual approach is equivalent to the client to recognize that he has read and understood and that it fully supports all of these conditions.


2. Products

The photographs illustrating the products have offered in the catalog of tend to describe and present the articles with great accuracy. However, a supplier may need to slightly modify an article, especially to improve its quality.

Once the photographs can not be considered as falling within the scope of the contract and minor variations in the representation of items may not engage the responsibility of BEAUTY HAIR or affect the validity of the sale.


3. Availability

Our product offerings and prices are valid until they are on the site, subject to availability. Information on the availability of products are provided to the customer at the time of placing the order.

In the event of unavailability after placing the order, we will notify the customer by e-mail and we are committed, or to provide replacement items with characteristics similar or superior quality and at a price equal to or greater than or to repay if his bank account was debited.


4. Order

The automatic registration systems are considered as proof of the nature, content and date of the order; BEAUTY HAIR confirms the acceptance of its purchase order to the email address that he has given. The sale will be concluded only after the confirmation of the order, HAIR BEAUTY reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order.

The products can be delivered to the shipping address specified by the customer during the ordering process. The information provided by the customer during the order taking, commit this: in case of error in the address of the recipient, the seller can not be held responsible for failure in which it could deliver the product.


5. Delivery

After confirming the order, BEAUTY HAIR agrees to deliver to its carrier, all items ordered by the buyer.

The customer must notify the carrier and BEAUTY HAIRSTYLE any reservation on the delivered product (damaged package, already open.) Within three days of receipt of the product. In the case of a technical product, the customer will pay particular attention to proper operation of the aircraft delivered, read the instruction manual supplied to it.

In case of defects, the customer has the right to return as provided in this document.

Also for deliveries outside of mainland France, the customer agrees to pay all taxes due on importation of goods, customs duty, value added tax and other taxes payable under the laws of the country receipt of order.


Shipping Costs:  

France: € 8 for postage up to 50 € / purchase beyond FREE
Europe: € 16 postage to 250 € / purchase beyond FREE
DOM-TOM: contact us


6. Force majeure

Are considered as force majeure releasing the seller from his obligation to deliver: war, riots, fire, strikes, accidents and the impossibility of being supplied. The goods always travel at the risk of the recipient.

The customer must check the package upon arrival. It has a period of 48 hours to file a claim with the carrier in case of missing or damaged.


7. Retraction

Pursuant to Article L 121-16 of the Consumer Code, the customer has a period of 14 days from delivery to return to BEAUTY HAIR items that do not suit you, with the exception of items customized for exchange or refund without penalty except for shipping costs.

Returns must be for new items in their original packaging, with all their accessories, operating instructions and documentation. Returns must be sent to the address on our contact page.

Items returned incomplete, damaged or soiled are not included.

In the event of abnormal or abusive returns, HAIR BEAUTY reserves the right to refuse an order later.

Upon exercise of the right of withdrawal, BEAUTY HAIR is required to reimburse the sums paid by the customer at no charge except return shipping costs. Repayment is due within a maximum period of 15 days.

Click here to download the retraction form

8. Price

All prices are quoted in euros (€). The price charged to the customer is the price indicated on the order confirmation sent by BEAUTY HAIR; the prices are quoted inclusive of all taxes and VAT for France and the EU countries and includes the price of products, the costs handling, packaging and storage products, transportation costs and commissioning.

HAIR BEAUTY reserves the right at any time to modify prices. However, all orders accepted BEAUTY HAIRDRESSING guarantee the rates charged on the date of confirmation of the order by BEAUTY HAIR.


8a. Import taxes:

All orders delivered in the overseas territories or outside the EU may be subject to any local taxes, duties, dock dues and customs fees upon delivery. Their acquittal is your responsibility and your responsibility.
Customs duties vary depending on the nature of the goods and each country. Check with the competent authorities of the country of delivery.


9. Payment

The order validated by the customer will be considered effective only when the payment centers concerned have given their approval. In case of refusal, the order will be canceled and the customer notified by email. In addition, HAIR BEAUTY reserves the right to refuse any order of a customer with whom there is a dispute.


10. Customer Service

For information or questions, please contact us at the address listed in the contact page.


11. Intellectual Property

The site is owned HAIR BEAUTY in its entirety, and all rights thereto.

All texts, works, illustrations and images reproduced on are reserved under copyright as well as intellectual property and the world. For this reason and in accordance with the Code of Intellectual Property, the only authorized for private use, subject to different rules, even more restrictive, of the Code of Intellectual Property. Reproduction in whole or in part of the site, is always subject to approval by BEAUTY HAIR.


12. Responsibility

The products are conform to French legislation and standards applicable in France. Responsibility for BEAUTY HAIR can not be held liable for failure to comply with the laws of the country where the product is delivered. It is the client to check with local authorities the possibilities of importation or use of products.

BEAUTY HAIR not be held liable for any damages whatsoever resulting from work activity (business interruption, loss of profit, loss of opportunity, damages and costs).

In any event, the customer benefits of the legal guarantee on eviction and hidden defects (Article 1625 and the Civil Code), provided that the purchaser makes the proof of the hidden defect. The salesman must legally repair all the consequences (1641 et seq of the Civil Code). If the buyer goes to court, it must do so within a "short time" after the discovery of hidden defect (art.1648 of the Civil Code).


13. Personal information

Intelligence information collected for purposes of distance selling is required, this information is essential for processing and delivery orders, preparing invoices and warranty contracts. The lack of information result in the cancellation of the order.

The right (Article 34 of the Act of January 6, 1978) a right to access, modify, rectify and delete data concerning him, he can practice before BEAUTY HAIR.

BEAUTY HAIR agrees not to disclose to third parties, free or in exchange, the information provided by the customer. These are confidential. They will only be used for the treatment of the customer's order and to enhance and personalize the communication of products for the client BEAUTY HAIRDRESSING, including newsletters for BEAUTY HAIR which the customer would subscribe and in the framework for customizing the site according to your interests.

Our site is also designed to best meet the needs of our customers and that is why we use cookies. These are intended to signal the passage of the customer on our site and are used by BEAUTY HAIR in order to improve the personalized service that is designed to the customer.


14. Disputes

This contract is subject to French law. BEAUTY HAIR can not be held liable for damages of any kind, whether tangible or intangible property, which could result from a malfunction or misuse of products sold. It is the same for any changes resulting from product manufacturers. Responsibility for BEAUTY HAIR will in any event, limited to the amount of the order and can not be blamed for simple errors or omissions that may occur despite all precautions taken in presenting the products.

In case of difficulties in the implementation of this contract, the customer has the option, before any legal action to seek an amicable solution with the help of a professional association in the industry, a consumer association or any other counsel of his choice. It is recalled that the search for an amicable solution does not "promptly" of the legal guarantee, nor the duration of the warranty contract.

It is recalled that in general, and subject to the discretion of the courts, the provisions of this contract relating to the guarantee contract that requires the buyer to honor its financial obligations to the seller.

Claims or disputes will always be received with attentive benevolence, good faith is always presumed in those who took the trouble to explain these situations. In case of dispute, the customer should first contact the company to obtain an amicable solution