Privacy Policy

Beauty Coiffure is concerned about the protection of personal data. It is committed to ensuring the highest level of protection for your personal data in accordance with the French Data Protection Act.

For any information on the protection of personal data, you can also consult the website of the Commission Informatique et Liberté www.cnil.fr

  1. 1.     Identity of the data controller

Personal data are collected by : Beauty Coiffure S.A.S.

Head office : Rue Guy Moquet 71100 Chalon-Sur-Saône Hereinafter referred to as "Beauty Coiffure

  1. 2.     Purpose - use of your data

2.1 Management of your orders

The information and data concerning you are necessary for the management of your order and our commercial relations. This information may also be kept for evidence purposes in compliance with legal and regulatory obligations (payment, warranty, dispute ...).

2.2 Cuomization of our services

The information and data concerning you allow us to improve and personalize the services we offer you on our website, mobile site and Beauty Coiffure application and the information we send you.

- Information and newsletters Beauty Coiffure

In order to keep you informed of our news and the advantages you can benefit from, you can receive offers from our company by electronic communication (email, sms...). We measure the opening rate of our mailings in order to adapt it to your needs. If you do not wish to receive offers and information from BEAUTY COIFFURE, you can object to these mailings by indicating this when you create your account, or at any time by specifying it in My Account under the heading "My Personal Information". Depending on the choices made when creating or consulting your account, you may receive offers from BEAUTY COIFFURE.

  1. 3.     Fight against Fraud

In order to secure payments and deliveries and thus ensure optimal quality of service, the personal data collected on the site is also processed by BEAUTY COIFFURE to determine the level of risk of fraud associated with each order and, if necessary, to help modulate the conditions for its execution. As part of this analysis, BEAUTY COIFFURE may ask its service providers specialized in risk prevention to refine its analysis (in particular Avis Vérifiés - you can request a document presenting this service by sending an email to the Data Protection Department). Some of these service providers (in particular Avis Vérifiés) are also recipients of the results of the analysis carried out and may use them on their own behalf to feed their own incident file.

BEAUTY COIFFURE may, depending on the results of the control carried out on the orders, take security measures, in particular requesting additional proof or proposing an alternative method of delivery (e.g. delivery in a store). These measures will have the effect of suspending the execution of the order or even, if the result of the analysis does not guarantee the security of the order, of cancelling it. The occurrence of an incident (non-payment due to fraudulent use of a means of payment, delivery fraud, etc.) will result in the registration of the data relating to the order in the BEAUTY COIFFURE alert file, which may lead BEAUTY COIFFURE to carry out additional checks on future orders.

At any time during the risk analysis carried out by BEAUTY COIFFURE, you may submit your observations. In addition, in accordance with the French Data Protection Act of January 6, 1978, you have the right to access, rectify, delete and object to your personal data, as provided for in the Act of January 6, 1978 on Data Processing, Data Files and Individual Liberties. In accordance with the regulations in force, your request must be signed and accompanied by a photocopy of an identity document bearing your signature and specify the address to which the reply should be sent. To exercise your rights regarding the fight against fraud, please contact :

To BEAUTY COIFFURE: by e-mail to the Data Protection Department or by post to BEAUTY COIFFURE, Data Protection Department, Rue Guy Moquet 71100 Chalon-Sur-Saône, indicating your surname, first name, e-mail address and if possible your customer reference.

To Avis Vérifiés: at SAS Net Review, 18-20 Avenue Robert Schuman CS 40494 13002 Marseille or by e-mail at contact@avis-verifies.com

  1. 4.     Data collected on our website

4.1 Which data?

We collect and process in particular your name, address, email address, password, telephone number, IP address, connection data and navigation data, order history, preferences and interests, products consulted, delivery incidents, complaints.

The compulsory or optional nature of the data is indicated at the time of collection by an asterisk. Some data are collected automatically because of your actions on the site.

We also carry out measurements of audience, we measure for example the number of seen pages, the number of visits of the site, as well as the activity of the visitors on the site and their frequency of return.

4.2 When?

We collect the information you provide us when :

you create your customer account "My account
you place an order on our site and our application
you browse our site and our application and consult products
you participate in a game or a contest
you contact our Customer Service
you write a comment

4.3 Recipients of the data

The data collected on the BEAUTY COIFFURE websites and applications is intended exclusively for the BEAUTY COIFFURE group.

It may be transmitted to subsidiaries of the BEAUTY COIFFURE group acting under the BEAUTY COIFFURE brand name or to companies - subcontractors - that BEAUTY COIFFURE calls upon in the context of the execution of services and orders, in particular management, execution, processing and payment.

4.4 Your rights under the Data Protection Act

In accordance with the Data Protection Act of January 6, 1978, as amended by the Act of August 6, 2004, you have the right to access, rectify and oppose any personal data concerning you. Simply write to us online at Customer Service or by mail at BEAUTY COIFFURE, Service Consommateur, Rue Guy Moquet 71100 Chalon-Sur-Saône, giving us your name, first name, e-mail address and if possible your customer reference. In accordance with the regulations in force, your request must be signed and accompanied by a photocopy of an identity document bearing your signature and specify the address to which the reply should be sent. A reply will be sent to you within 2 months of receipt of the request.

To exercise your anti-fraud rights, see the Anti-Fraud clause above.

  1. 5.     Social Networks

5.1 Use of your data in connection with Social Networks

The use of social networks and BEAUTY COIFFURE's services or applications in connection with these social networks may result in the collection and exchange of certain data between the social networks and BEAUTY COIFFURE. We invite you to consult the personal data protection policies of the social networks in order to find out exactly what information is collected by the social networks and which may be transmitted to BEAUTY COIFFURE in connection with its sites and applications, as well as the purposes for which your data is used, particularly for advertising purposes. You can set up access and confidentiality of your data directly on the social networks. BEAUTY COIFFURE collects certain information and personal data on its behalf in connection with your activity on the BEAUTY COIFFURE social network pages or BEAUTY COIFFURE sites and applications that use social network services. This data is used for advertising purposes to improve our business relationship and advertising to you in order to provide a personalized and social experience. The information collected by BEAUTY COIFFURE on its own behalf through BEAUTY COIFFURE applications, sites or services in connection with social networks is governed by these terms and conditions and the specific terms and conditions of the BEAUTY COIFFURE applications. However, BEAUTY COIFFURE is not responsible for the use of your data by the social networks on their own behalf.

5.2 Plug-ins and social modules

Our site uses "plug-ins" or social modules. These include small "like" and "share" buttons from third-party social networks such as Facebook, Twitter, Google+.... that you may find on our sites and applications. They allow you to "like" and share information from our sites and applications with your friends on social networks. When you visit a page on our BEAUTY COIFFURE sites (web or mobile) that contains social plug-ins or modules, a connection is established with the servers of the social networks (Facebook, Twitter, etc.), which are then informed that you have accessed the corresponding page on the BEAUTY COIFFURE site that you are visiting, even if you do not have a Facebook or Twitter user account, and even if you are not logged into your Facebook or Twitter account. For example: If you are connected to a social network while browsing the www.beautycoiffure.com website, the social networks to which you are connected may mention your visit in your social network account. If you use the plug-ins (e.g. like), your actions may be recorded and published on your social network accounts depending on the settings of your social network account. If you do not want the social networks to publish your actions from the plug-ins in your social network accounts, you must log out of your social networks before visiting our website.

5.3 Facebook Connect / Google + Connect

Facebook Connect (and Google + Connect) allows you to connect to our sites with your Facebook account and see what your friends have posted on the web. When you log in to our sites with your Facebook account, BEAUTY COIFFURE may access certain information you have entered on Facebook to provide you with a personalized, social experience. You will be asked for permission to access your profile information and share your activities with Facebook. BEAUTY COIFFURE may ask you for information in addition to what is already in your Facebook account in order to manage your orders and our business relationship. This additional information is not transmitted to Facebook without your express permission. BEAUTY COIFFURE's access to and use of Facebook data is limited. In particular, BEAUTY COIFFURE only uses the data that is strictly necessary to operate the applications you use. For each application you are informed about the data used and how it is used, displayed, shared or transferred.

If you log in to www.Beauty Coiffure.com using your Facebook credentials and your friends connect their accounts to Beauty Coiffure.com, they will know that you have a BEAUTY COIFFURE account, unless you have chosen not to be visible to your friends on other sites. Users who log in to our site via Facebook Connect can only see the information you have added via Facebook if they have access to that information on Facebook. You can decide what type of information your friends can see by setting up your account in the Applications section of the Facebook site;

In addition, in accordance with the law of January 6, 1978 on data processing, data files and individual liberties, you have the right to access, rectify, delete and object to your personal data. In accordance with the regulations in force, your request must be signed and accompanied by a photocopy of an identity document bearing your signature and specify the address to which the reply should be sent. To exercise your rights regarding the fight against fraud, please contact

To BEAUTY COIFFURE: by e-mail to the Data Protection Department or by post to BEAUTY COIFFURE, Data Protection Department, Rue Guy Moquet 71100 Chalon-Sur-Saône, indicating your surname, first name, e-mail address and if possible your customer reference.

5.4 Customization of ads

The information you receive from BEAUTY COIFFURE may be personalized according to the data that BEAUTY COIFFURE collects in connection with social networks. As a result of your use of the BEAUTY COIFFURE services (sites or applications) or your affiliation with a BEAUTY COIFFURE social network page, BEAUTY COIFFURE may receive information about you, in particular your public profile and your interests as communicated on the social networks or other data that you have authorized BEAUTY COIFFURE to receive in the context of the applications. BEAUTY COIFFURE advertisements linked to your profile and the information you post or share (your interests) may be displayed on your social network pages. If you do not want social networks or third parties including BEAUTY COIFFURE to collect or use information based on your profile or your activity on websites, devices or applications outside of social networks for the purpose of serving ads, you should refer to the terms of the social networks to learn how to set, unsubscribe or control the delivery of ads. You may also opt-out using the settings of the applications or your mobile device.

  1. 6.     Cookies and advertising targeting

Our sites and applications are designed to be particularly attentive to the needs and expectations of our customers. This is one of the reasons why we use cookies or similar tracking technologies to identify you and personalize our services and advertisements, in particular to access your account, manage your shopping cart, remember your visits and personalize the offers we make and the information we send you. Cookies allow you to benefit from our personalized advice and to be informed of our promotional offers.

We inform you that we may use advanced targeting features for the delivery of our advertisements, in particular "retargeting" features (by displaying advertisements during your navigation outside our site or by contacting you by email following the consultation of products on our site). These features made possible by the use of cookies are offered by partners, to present you with advertisements better adapted to your needs and in connection with your recent behavior on our site. You can stop targeting at any time by refusing advertising cookies in your browser or through the ad preference managers offered by the partners or in the unsubscribe links in the emails. Please note that unsubscribing from email targeting with our partners does not automatically lead to unsubscribing from newsletters sent by BEAUTY COIFFURE. To find out more, see the Cookies section in the link below and the privacy policies of our partners.

You can choose to disable cookies at any time. Please note that if your browser is set to reject all cookies, you will not be able to make purchases or take advantage of essential features of our site, such as storing items in your shopping cart or receiving personalized recommendations.

  1. 7.     Banking data

For payment purposes, bank details are collected and stored by our PCI-DSS certified payment provider Be2Bill. This norm is an international security standard whose objectives are to ensure the confidentiality and integrity of cardholder data, and thus to secure the protection of card and transaction data.

In order to avoid having to re-enter your bank details for future orders, you can choose, by checking the acceptance box provided for this purpose, to have your bank cards securely recorded in your online account. You can consult the list of your registered cards (in hidden mode), but also delete all or part of its contents, in the "Payment methods" section of the "My purchases" heading of "My Account". In this case, your deleted cards will no longer appear in your online account or during future orders, but your bank details will remain stored by our service provider Be2Bill, within the limits necessary for the processing of your orders and their consequences (payment, guarantee, dispute, etc.).

  1. 8.     Disable Cookies

8.1 If you use Internet Explorer / Microsoft Edge

Click on the Tools button, then Settings.

On the General tab, under Browsing History, click on Settings.

Click the Show Files button.

Click the Name column heading to sort all files alphabetically, and then scroll down the list until you see files that begin with the prefix "Cookie. (All cookies have this prefix and usually contain the name of the website that created the cookie.)

Select the cookie or cookies containing the name "BEAUTY COIFFURE" and delete them.

Close the window that contains the list of files, then double-click OK to return to Internet Explorer.

8.2 If you use the Firefox browser

Go to the "Tools" tab of the browser and select the "Options" menu.

In the window that appears, choose "Privacy" and click on "Show cookies".

Locate the files that contain the name "BEAUTY COIFFURE" Select them and delete them.

8.3 If you use the Safari browser

In your browser, choose Edit > Preferences.

Click on Security.

Click on Show Cookies.

Select the cookies that contain the name "BEAUTY COIFFURE" and click on Delete or Delete All.

After deleting the cookies, click Done.

8.4 If you use the Google Chrome browser

Click on the Tools menu icon.

Select Options.

Click on the Advanced Options tab and navigate to the "Privacy" section.

Click on the Show Cookies button.

Locate the files that contain the name "BEAUTY COIFFURE" Select them and delete them.

Click "Close" to return to your browser.

  1. 9.     Critéo

Criteo undertakes to use the data in accordance with the provisions of the French law "Informatique et Libertés" modified by the law of August 6, 2004 and with the Privacy Policy.

You can deactivate the Criteo cookie by unsubscribing at this address or by following the instructions as follows :

9.1 If you use the Internet Explorer browser

In Internet Explorer, click on the Tools button, then Internet Options.

On the General tab, under Browsing History, click on Settings.

Click the Show Files button.

Click the Name column heading to sort all files alphabetically, and then scroll down the list until you see files that begin with the prefix "Cookie. (All cookies have this prefix and usually contain the name of the Web site that created the cookie.)

Select the cookie entitled "cookie: yourlogin@criteo" and delete it.

Close the window that contains the list of files, then double-click OK to return to Internet Explorer.

9.2 If you use the Firefox browser

Go to the "Tools" tab of the browser and select the "Options" menu.

In the window that appears, choose "Privacy" and click on "Show Cookies.

Locate the files named "criteo.com" and "beautycoiffure.widget.criteo.com". Select them and delete them.

9.3 If you use the Safari browser

In your browser, choose Edit > Preferences.

Click on Security.

Click on Show Cookies.

Select the cookies you want and click Delete or Delete All.

After deleting cookies, click Done.

9.4 If you use the Google Chrome browser

Click on the Tools menu icon.

Select Options.

Click on the Advanced Options tab and navigate to the "Privacy" section.

Click on the Show Cookies button.

Locate the files named "criteo.com" and "beautycoiffure.widget.criteo.com". Select and delete them.

Click "Close" to return to your browser.

  1. 10.   Google Analytics

BEAUTY COIFFURE uses Google Analytics to measure the audience of its websites.

BEAUTY COIFFURE also uses the advertising features of Google Analytics. Advertising cookies are used to enable certain features such as remarketing for products like AdWords on the Google Display Network, such as remarketing with Google Analytics, impression reporting on the Google Display Network, demographic and interest reporting from Google Analytics, and integrated services that require Google Analytics to collect data about your traffic via advertising identifiers and cookies. BEAUTY COIFFURE and third-party vendors may therefore use both proprietary cookies or identifiers (such as the Google Analytics cookie), and third-party cookies or identifiers (such as Google advertising cookies).

You have the option to disable Google Analytics advertising features via the Network Advertising Initiative (NAI) disable page

To opt out of Google Analytics cookies click here

To learn more about the Google Analytics privacy and cookie policy, click here

For more information about how Google uses these advertising cookies, see Google's Advertising Privacy FAQ

To manage your cookie settings and disable these features, go to the Ad Settings page

  1. 11.   The BEAUTY COIFFURE application and your personal data

11.1 Use of your data in connection with the BEAUTY COIFFURE application:

When using the BEAUTY COIFFURE mobile application, we collect your personal data (technical identifiers attached to your mobile terminal, customer identifiers, navigation data, geolocation data, etc.), which may be passed on to subsidiaries of the BEAUTY COIFFURE group or companies acting under the BEAUTY COIFFURE brand name, or to companies - subcontractors - that BEAUTY COIFFURE calls upon to carry out the data processing and analysis services. Certain data may also be collected by the publishers of the operating systems used in your cell phone. We invite you to read the privacy policies of the operating system publishers (iOS, Android, Windows...) in order to know the use that is made of your data by the operating system publishers as data processors.

Depending on the authorizations given when downloading or using the BEAUTY COIFFURE application for the first time and the configuration of your phone (whether or not geolocation is activated, whether or not push notifications are permitted), you may receive personalized (geo-adapted) information and commercial offers concerning our BEAUTY COIFFURE sales outlets or your profile by text message, push message or email.

11.2 Notifications

By authorizing the BEAUTY COIFFURE mobile application to send you notifications, you will be able to receive commercial offers and information related to your profile or your visit to your store if you have also accepted geolocation. The "Notifications" function in your application is intended solely for the purpose of sending you information and personalized commercial offers from BEAUTY COIFFURE. You can choose not to receive notifications by refusing them when you download or first use the BEAUTY COIFFURE application.

You can deactivate notifications at any time in the settings of your cell phone by referring to the technical documentation for your device, as well as in the application by going to "my account" under the heading "my settings".

11.3 Cookies in connection with the BEAUTY COIFFURE application

BEAUTY COIFFURE uses cookies and similar tracking technologies in connection with the use of the BEAUTY COIFFURE application and your terminals (cell phones or computers), in particular to better identify you and personalize our services. When you install the BEAUTY COIFFURE application we collect information about your use of the application or your phone. We use this information to understand and improve our business relationships (including services, suggestions and advertising). As is the case on the web, we may use these technologies to store an identifier or other information on your device. Depending on your operating system, you may be able to disable these cookies by going to your phone's settings for managing applications.