DELIVERY

Charges
Availability | Area | Carrier | Charges | Special conditions |
2 days |
Home |
|
14,90 € |
|
Free above 149€ |
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2 to 4 days |
Pick-up parcelshop |
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9,9 € |
|
Free above 99€ |
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2 to 4 days |
Home |
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10 € |
|
Free above 99€ |
Availability | Area | Carrier | Charges | Special conditions |
3 to 6 days |
Home |
|
25 € |
Availability | Area | Carrier | Charges | Special conditions |
3 to 6 days |
Home |
|
50 € |
Parcels weighing less than 6 kg + customs clearance |

SPEED
The validation of the order is the process that triggers the preparation of the package for shipment. The products offered on the site are, except in exceptional cases, in stock. They can then be shipped at the latest within 48 hours from the payment made.

NOS PARTENAIRES TRANSPORTEURS

- Express home delivery : hand-to-hand delivery within 24 to 48 business hours, with real-time tracking.
- Pickup relay point delivery : more than 16,000 relay points available in France to collect your package near your home.
- Automatic locker delivery : accessible 24/7 in many public places.
- Online tracking : complete traceability of your package, from shipping to delivery.

- Colissimo home: your parcel is handed to you or it is deposited in your mailbox.
- Colissimo post office: your parcel is made available at the post office for 10 working days.
- Colissimo my merchant: your package is made available at the relay point for 10 working days.

- Your package is available at the relay point for 10 working days.

- Express delivery to home or business : in France and internationally, within 24 to 72 hours depending on destination.
- High-performance global network : more than 220 countries served, with major hubs like Paris-CDG or Liège.
- Real-time tracking : complete traceability at every step, from pickup to delivery.
- Proof of delivery : information available online for secure and transparent tracking.

TRACEABILITY

Our shipping partner Chronopost offers you several express delivery options, both in France and internationally: home delivery, Pickup relay point, or automatic locker. Your packages are delivered within 24 to 48 business hours, with complete traceability at every step. Thanks to real-time tracking, you are informed of your package's journey from pickup to final delivery, for a simple, fast, and secure experience.
At any time, thanks to the parcel number which is communicated to you by the merchant site (ex: 8V00300548899), you can follow your parcel by connecting (2) to www.laposte.fr/colissimo, to know where it is.
With Colissimo you choose where you wish to be delivered :
- At your home : Attempted hand-over and in case of absence delivered in mailboxes or post office, with delivery of a notice of appeal.
- At your post office : Delivery in one of the 10,000 main post offices and other postal contact points.
- At your retailer : Delivery to one of the 3,000 shops.
- To your space cityssimo : Delivery in one of the 31 Cityssimo packages (in the geographical areas covered).

Our shipping partner FedEx is one of the world's leading express transportation companies, present in more than 220 countries and territories. Thanks to its vast air and road logistics network, FedEx ensures fast and reliable deliveries, with complete traceability at every step of the journey. From its strategic hubs like Paris-CDG or Liège, your packages are tracked in real-time to their destination, for a transparent and secure delivery experience.